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Shipping Policy

JoyMart Shipping Policy

At JoyMart, we are committed to delivering your orders promptly and efficiently. Below is our shipping policy for your reference:

Shipping Locations

We offer worldwide shipping to most countries. Please note that delivery availability may vary depending on your location.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive an order confirmation email with a tracking number as soon as your package is shipped.

Shipping Times and Costs

  • Standard Shipping: Delivery typically takes 7–14 business days. Shipping rates are calculated at checkout based on your location.
  • Express Shipping: Delivery typically takes 3–7 business days. Additional fees apply, calculated during checkout.

Please note that actual delivery times may vary due to customs delays, natural events, or other unforeseen circumstances.

Customs and Import Fees

Customs duties, taxes, or import fees (if applicable) are the responsibility of the buyer. JoyMart is not liable for any additional charges incurred at customs.

Tracking Your Order

All orders come with a tracking number, allowing you to monitor your shipment's progress online.

Lost or Damaged Packages

While we strive to ensure that your package reaches you safely, JoyMart is not responsible for lost or damaged packages due to shipping carrier errors. If you encounter an issue, please contact us, and we’ll assist in resolving the matter with the carrier.

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